- Knowledge Base
- Known Issues
[Resolved] Consensus: Processing/Encoder Issues
[Update 7/22] 7/19-7/20 We experienced processing/encoding issues. All issues have been resolved, video uploading in Web-App is fully operational.
If you are still having issues as of 7/22 - here is our recommended course of action:
1. Our development team is creating a script that is slated to fix all corrupted video file issues we had 7/19-7/20. We expect all video files affected to be fixed by Morning of 7/26 - Mountain Time.
2. You can also re-upload your videos to reprocess them if your prefer not to wait for script.
If you have any further questions or concerns, please don't hesitate to reach out to us at: support@goconsensus.com