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Demo Expiration By Views (Global Demo Settings)

Limit how many times each viewer can watch a demo DemoBoard Expiration by Views is an account-wide setting that caps the number of times each recipient can watch a DemoBoard. Once a viewer hits the cap, the demo stops being playable for them — useful for time-sensitive content, quota-bound trials, or demos you don't want sitting open indefinitely.

Heads up: this setting affects every demo in your account. Most accounts leave it off — Consensus best practice is to let viewers come back as many times as they want, since repeat viewing usually means a deal moving forward. Turn this on only when you have a specific reason to limit access.

Where to find the setting

Click Settings in the bottom-left sidebar, choose Global Demo Settings, then find DemoBoard Expiration by Views in the General Settings section.

General Settings — DemoBoard Expiration by Views toggle and "Each Demo invitation expires after X views per Recipient" input.

Configuring the limit

  • Toggle DemoBoard Expiration by Views to ON.
  • Set the number of views allowed per recipient. The default is 3.
  • Click Save at the bottom of the page.

Once a viewer hits their per-recipient view cap, the DemoPlayer shows a "Demo has expired" message instead of playing the content. They can't access the demo again unless an admin raises the global cap or unpublishes / republishes the demo.

Best-practice perspective

Most Consensus customers leave this off intentionally. Two reasons:

  • Repeat views are usually buying signal. Prospects who come back to a demo three or four times during a sales cycle are often the ones moving it internally.
  • Capped views can hurt downstream sharing. If your prospect shares the DemoBoard with someone in their org, that person is consuming a "view" they may not realize is rationed.

When you do want to limit access — say, an evaluation demo tied to a paid POC — consider using DemoBoard Expiration by Days at the per-DemoBoard level instead. That gives you time-based expiration without per-viewer rationing.