New Product Tours Lite, New Data Points

Where and what data points can we use to track now for Tours?

Location: Demolytics > Summary, Sales Demolytics, or Marketing Demolytics

  • Tour Views - Engagement - counts of Tours (even if one element is opened)
  • View Time - Total video view time for video views (including the videos within the Tours) 

Location: Sales Accelerator > Track Demo boards

  • Tour Views - Engagement - counts of Tours (even if one element is opened)
  • View Time - Total video view time for video views (including the videos within the Tours)

 Location: Sales Accelerator > Track DemoBoards > Demo Details

  • Tour Views - Engagement - counts of Tours (even if one element is opened)
  • View Time - Total video view time for video views (including the videos within the Tours)
Location: Sales Accelerator > Track DemoBoards > Demo Details > Heatmaps
  • Tour Views - Engagement - counts of Tours (even if one element is opened)

More on Heatmaps

  • Display the elements name (In this example the name of the elements are the following: Watch & Share, Create & Send, Tours 1.1, and Track & Discover). 

    • What are interactive elements?

      • Hotspot 

      • Target Area

      • Live UI 

          • Buttons

          • Checkbox

          • Text Input


             

  • The heat map will visually represent the sequential order in which the viewer engages with the elements.

    • Note:  When "Aggregate Views" is ON - this indicates that the viewer has rewatched by showing a darker color by combining interactive elements and pages they have previously watched. When Aggregate is OFF, repeated views are displayed on their own line in chronological list. 
  • If the element contains a video, the heatmap of the watched video should be represented the same way as the heatmap of the watched videos

  • If the element does not contain a video, the heatmap will not be displayed and states "No Video" beside the element. 


Location: Marketing Accelerator > Qualified leads

  • Tours Views - Engagement - counts of Tours (even if one element is opened) 
  • View Time - Total video view time for video views (including the videos within the Tours)

Location: Demo Management > Demo Library > My Demos or Demo Library

  • Total Tours - Total number of Demoboard with Tour Experience

Screen Shot 2022-08-12 at 10.32.23 AM

View our short tutorial here (or https://play.goconsensus.com/b3282c0c8)