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Revoke DemoBoard Access

Cut a prospect's access to a DemoBoard

When you need to remove a prospect's access to a DemoBoard you've already sent — a deal closes, a contract changes, a prospect requests removal — you have two options. Pick based on whether you might need to restore access later.

Option 1: Expire the DemoBoard (reversible)

Expiring a DemoBoard locks viewers out but preserves the DemoBoard, its recipients, and all Demolytics. Reactivate at any time if you change your mind. This is the recommended option for most cases.

  • Open DemoBoards → Track DemoBoards.
  • Hover the DemoBoard row, click the three-dots More Actions menu.
  • Choose Expire. The row gets the hourglass icon. Viewers see a "Demo has expired" page if they revisit.
  • To restore: same menu, choose Activate.

Track DemoBoards — More Actions menu with Expire / Activate options.

For details on the manual expire flow, see the dedicated DemoBoard Expiration article.

Option 2: Delete the DemoBoard (permanent)

Deleting permanently removes the DemoBoard, its recipients, and all analytics — typical use case is GDPR / privacy data subject requests where you need to cleanly remove a prospect's data.

  • Open DemoBoards → Track DemoBoards.
  • Hover the row, click the three-dots More Actions menu.
  • Choose Delete. Confirm. Permanent — no undo, no analytics recovery.

After deletion, the prospect's old link returns an error if they try to use it. If you need to send the prospect a demo again later, you'll have to create a brand-new DemoBoard — the original analytics are gone.

Which to use

  • Most situations — expire. Reversible, preserves data, lower risk.
  • GDPR / data deletion requests — delete. Required to actually remove the prospect's data.
  • Test DemoBoards cluttering your view — neither. Mark them as Test (in Additional Options) so they're excluded from reporting but still searchable.